Surjith Acquires 20 Paying Customers in 20 months for Web3Forms
Table of Contents
- Tell us about your product and what inspired you to start it?
- How long did it take you to acquire your first 50 customers, and what was your growth strategy?
- Which technology stack are you using and what challenges and limitations does it pose?
- What are some of the most essential tools that you use for your business?
- What have been some of the biggest insights you've gained since starting your entrepreneurial journey?
- Your recommended books/podcasts/newsletters etc.:
I was selling website templates on Envato Market. After a user purchases the template, the most common requirement was to set up the contact form. So I made a quick re-usable PHP snippet and I started to use it on all templates. Customers were happy but there were a lot of problems with PHP Mail() like Deliverability & Spam issues.
So I looked for an alternative solution for my needs. I did not find anything and decided to build my own. That's how Web3Forms is born.
Currently, Web3Forms has ~3000 registered users with 20+ Paying customers.
I focus on product-based growth & SEO. I got some initial traction from Twitter.
I'm currently following the serverless stack and it's powered by AWS Cloud. As everyone knows AWS is hard to pickup even for a seasoned developer. As a front-end dev, I struggled. Even now, I still google for some AWS related tasks.
I'm using Email for communication & Mailcoach for sending newsletters.
I also have a small Telegram group with our users to chat.
I use Umami.js for the Analytics. Hosted on Vercel.
Other than that I don't use many tools.
What have been some of the biggest insights you've gained since starting your entrepreneurial journey?
Overnight Success is a myth. Playing Long term games is the way to go.
I'm still following this. Slow and Steady.
I don't read many books. But I liked the UX of everyday things and Rich Dad Poor Dad.